Dejavoo Z11 | Merchant Terminal Overview

Bankim Chandra
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Dejavoo Z11 is a compact and versatile credit card machine that has gained popularity among businesses of various sizes and industries. This device is designed to streamline payment processing, improve customer experience, and provide secure transactions.

The Dejavoo Z11 credit card machine comes equipped with a large color touchscreen display, making it easy to navigate and use. The device is also EMV and PCI compliant, ensuring that all transactions are secure and meet the latest industry standards.

One of the key features of the Dejavoo Z11 is its ability to process a variety of payment types, including credit and debit cards, mobile payments, and gift cards. This makes it an ideal choice for businesses that need a versatile payment solution that can accommodate a wide range of customer preferences.

In addition, the Dejavoo Z11 credit card machine is highly customizable, with the ability to add additional applications and features as needed. This means that businesses can tailor the device to their specific needs, whether that means integrating with existing software or adding new functionality.

Overall, the Dejavoo Z11 credit card machine is a reliable and efficient payment processing solution that can help businesses improve their operations and provide better service to customers.

 (FAQs) about Dejavoo Z11 credit card machine:

What is Dejavoo Z11 credit card machine?

Dejavoo Z11 is a credit card machine that accepts various payment methods, including EMV chip, contactless payments, and manual card entry. It also provides additional features such as the ability to void and refund transactions, edit tips, and settle daily batches.

How do I process a credit sale with Dejavoo Z11?

To process a credit sale with Dejavoo Z11, tap on the CREDIT icon on the home screen, then tap SALE, and input the sale amount. If the card is chip-enabled or contactless, insert or tap the card and confirm the sale amount. If you need to manually enter the card number, follow the prompts for card-not-present transactions.

How do I process a debit sale with Dejavoo Z11?

To process a debit sale with Dejavoo Z11, tap on the DEBIT icon on the home screen, then tap SALE, and input the sale amount. If the card is chip-enabled, contactless, or swipe, insert, tap, or swipe the card and confirm the sale amount. The cardholder will then input their PIN on the terminal or external PIN pad to complete the transaction.

How do I process a credit card return with Dejavoo Z11?

To process a credit card return with Dejavoo Z11, tap on the CREDIT icon on the home screen, then tap RETURN, and input the return amount. If the card is chip-enabled, contactless, swipe, or manually entered, confirm the return amount and complete the transaction.

How do I void a credit transaction with Dejavoo Z11?

To void a credit transaction with Dejavoo Z11, tap on the CREDIT icon on the home screen, then tap VOID, and input the void amount. If prompted, confirm the void amount and input the manager password. Then, insert or tap the card and complete the transaction.

How do I settle the daily batch with Dejavoo Z11?

To settle the daily batch with Dejavoo Z11, tap on the FAVORITES menu icon, then tap SETTLE DAILY BATCH. Input the manager password, and the terminal will communicate with the host and print a settlement report.

How do I print a report with Dejavoo Z11?

To print a report with Dejavoo Z11, tap on the FAVORITES menu icon, then select the desired report type (DAILY REPORT or SUMMARY REPORT). Input the manager password, and the report will print.

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